Hester Plumbing Reviews

Every review below is a real Google review left by a customer in Tyler or the surrounding East Texas towns. Each one links to its own page on Google, so you can read it in its original place rather than take our word for it.

4.6

from 90 Google reviews

See all 90 on Google
5 star79
4 star1
3 star0
2 star1
1 star9

This is the complete rating breakdown, including the reviews that were not positive. We would rather you saw the whole record than a selection of it.

What Customers Mention Most

Reading the written reviews back, the same handful of things come up. Septic systems and pumps, leaks that were found rather than guessed at, and showing up when someone said they would. Several describe a call placed late in the afternoon that was dealt with the same day, including one over a holiday weekend when a septic pump failed with a full house.

Technicians get named often — Matt, Nathan, Ryan, Tyler, Dustin, Adam, Brandon and Nate all appear by name in reviews left this year. That tends to be a better signal than anything a company writes about itself.

Licensed and insured

Texas master plumber

79 five-star reviews

of 90 total

Answered around the clock

(903) 721-4242

Recent Google Reviews

The 24 most recent reviews that include written comments, newest first. Chosen by date, not by rating.

Ryan and Brandon and the team at Hester Plumbing did a great job installing a septic system for my rental…..that I shouldn’t have had to install but due to bully County employees and worthless nosey neighbors being in cahoots…..I was able to get prompt responses from Hester Plumbing. Hester plumbing was very thorough and comprehensive. Walked me through the entire processes. Very professional. Couldn’t have been more pleased.

John McKeehan

On Google

2nd Service call to get help, and both experiences were outstanding!!!

Whisky AlphaLocal Guide

On Google

Tyler and Dustin came out the same day to fix my plumbing problems. They did a great job communicating with me about the situation and what it would take to get it fixed. I’ll definitely use them again.

I had great communication and excellent service. The tech found a leak that I wasn’t aware of and saved me from having a larger mess in the future.

Brandi Quinalty

On Google

Nate was a pleasure to work with. Scheduling was easy. He showed up on time as scheduled. It was not easy to troubleshoot the problem and identify the leak but Nate was diligent and persisted. The mysterious water leak was found and Nate was great to work with.

Midlothian HHHomes

On Google

Great response time, and great service!

Donna Griffin

On Google

We had a pipe burst at 5:00 PM and called Hester Plumbing. They had a plumber at our house within 15 minutes, which was incredible! He quickly repaired the broken pipe and, since he was already working in the area where we wanted one, he also installed a spigot for us. Gabriel was professional, efficient, courteous, and cleaned everything up before he left. It’s hard to find service this prompt and reliable these days. We truly appreciate the fast response and excellent workmanship. We highly recommend Hester Plumbing and will definitely call them again for any future plumbing needs!

Tammy Wallace

On Google

Positive experience! They are courteous, responsive and professional!

Amy Lyn

On Google

I called to have them come out and ck my septic system because it was admitting a strong odor. They came out did a thorough inspection. Explained how the system worked and made a repair to two septic sprayer heads.

Darlene Barlow

On Google

Great company! They did everything they said they would do—and even more. The team was professional, reliable, and exceeded my expectations. I highly recommend them to anyone looking for quality service.

Michael Jennings

On Google

My sink faucets had to be replaced; My technician from Hester Plumbing was Dustin; he replaced them and made sure I had no issues (like water leaking etc) He was on time, super professional, very polite and efficient. He explained to me what the problem was and left my area spotless. He was Outstanding!

Shevy StewartLocal Guide

On Google

Tyler was phenomenal, he really took his time and made sure i was a happy customer. I highly recommend to ask for him

Brandon MurrayLocal Guide

On Google

Matt, his brother, Aiden, and Eddie were super helpful and kind. They were professional, courteous, and did a fabulous job replacing our propane lines after a lightning strike damaged our home. We are very happy with the quick response to our needs and extremely satisfied with the results!

Elissa Tompkins

On Google

Very quick service. Very honest about our problem when other companies had tried to say we needed work that wasn't necessary. Very efficient and informative.

Todd Ressel

On Google

Team showed up on time and were very helpful. Appreciate their work.

Bob Prince

On Google

Great experience. Would recommend.

Logan Long

On Google

Septic pump appeared to be inoperable last Friday (Memorial Day Weekend!!). Of course it happened late in the day 4PM and with a house full of people. Called anyway and got Tyler out to assess and confirmed pump was done. He felt he couldn’t get a pump that late in the day and on a holiday weekend so we scheduled he would be back Tuesday to replace it. Received a text from Matt Hester on Saturday alerting me that a new pump would be installed Sunday morning . Sure enough Tyler and Dustin showed up Sunday morning and put a new pump in. I don’t know where Matt got that pump but I certainly appreciate that kind of “old school service”!!! Needless to say the 5 stars rating for sure!

Mike Beal

On Google

Outstanding service! Highly recommend!

Scott Martinez

On Google

Hester Plumbing did a great job of taking care of all of our needs! Highly recommend them!

Susan Soward

On Google

They were very quick to respond to my alarm going off on my aerobic septic system. They immediately found the problem and repaired it. Very responsive and respectful.

Phil HenrichsenLocal Guide

On Google

Hester Plumbing was quick on the response to my service need, friendly and knowledgeable technicians, and reasonable rates. I’d recommend them to anyone!

Chris Power

On Google

Great service. Didn’t try to sell me extra repairs!!

donna jeffusLocal Guide

On Google

Hester Plumbing did a great job. They explained thoroughly what the issues were and how to fix them and they were able to finish the job rather quickly. I would highly recommend their services and would be using them again for any issues and regular maintenance.

Paola C Gonzalez Pons

On Google

Nathan is amazing! He came out, found the issue with my drainage, and made sure the work was completed to solve it. Tyler is also wonderful as he was very nice and completed the job very quickly! 10/10 recommend these guys!

Mary Wooten

On Google

Work With a Plumber Tyler Keeps Calling Back

4.6 stars from 90 Google reviews. Call (903) 721-4242.